Privacy policy

PRIVACY POLICY

Information We Collect

We may collect personal information necessary to provide services, including:

  • name

  • billing and delivery address

  • phone number

  • email address

  • payment details (processed securely)

  • order history

  • IP address and device data

  • website usage behavior

How We Use Your Information

We use collected information to:

  • process and deliver orders

  • verify age and identity

  • provide customer support

  • communicate order updates and promotions

  • improve website performance and user experience

  • comply with legal and regulatory obligations

Payment Security

Payments are processed through secure third-party payment providers.

Royal Apothecary Cannabis Retail Store does not store full credit card details on our servers.

Information Sharing & Disclosure

We do not sell, rent, or trade personal information.

We may share necessary information with trusted service providers to:

  • process payments

  • verify age and identity

  • complete deliveries

  • comply with legal obligations

Information may also be disclosed if required by law or regulatory authorities.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • enhance browsing experience

  • remember user preferences

  • analyze traffic and performance

  • improve functionality

Users may disable cookies through browser settings, though some features may not function properly.

Data Protection & Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, or disclosure.

While we strive to protect your data, no method of electronic transmission is completely secure.

Your Privacy Rights

Where permitted by law, you may request to:

  • access personal data we hold about you

  • correct inaccurate information

  • request deletion of personal data

  • opt out of promotional communications

Requests may require identity verification.

Age Restrictions

We do not knowingly collect or store personal information from individuals under 21 years of age.

Policy Updates

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page.

Contact

For questions regarding privacy practices, please contact customer support through our website.