REFUND POLICY
At Royal Apothecary, we are committed to your satisfaction and aim to ensure every purchase meets the highest standards of quality and compliance. Due to the nature of cannabis products, all sales are final once orders are shipped.
Exceptions & Issues
If your order arrives damaged, incorrect, or compromised during shipping, please contact us within 48 hours of delivery at 📧 sales@royalapothecarycannabis.com. We will review your case and, if approved, offer a replacement or store credit.
How to Request a Refund or Replacement
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Email our support team with your order number and issue details.
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Provide photos of damaged or incorrect items, if applicable.
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Our team will review your claim and respond promptly with next steps.
Important Notes
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Products must not be tampered with or consumed before reporting issues.
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Refunds for shipping costs are generally not provided unless a shipping error occurs.
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Store credits or replacements will be processed swiftly to ensure minimal disruption.
At Royal Apothecary Cannabis Retail Store, we prioritize customer satisfaction, transparency, and safe delivery. Your trust is our top priority, and we are here to resolve any issues fairly and efficiently.
